Shipping Policy
At Grünwerk, we are committed to delivering your order as quickly and safely as possible. Please review our shipping policy below for detailed information.
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order is processed, you will receive a confirmation email with your shipping details.
Shipping Time
Estimated delivery times vary depending on your location:
- United States: 7–15 business days
- Europe: 7–12 business days
- International: 10–20 business days
Please note that these are estimated delivery times and may vary due to external factors such as customs delays or carrier issues.
Shipping Costs
- Shipping fees are calculated at checkout based on your location
- We may offer free shipping promotions on selected products or orders
Order Tracking
Once your order has been shipped, you will receive a tracking number via email.
You can use this number to track your package in real time.
Customs, Duties & Taxes
International orders may be subject to customs fees, import duties, or taxes.
These charges are the responsibility of the customer and are not included in our prices.
Delays
While we strive to deliver your order on time, delays may occur due to:
- High demand periods
- Shipping carrier issues
- Customs processing
We appreciate your patience and understanding.
Incorrect Address
Please ensure that your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Lost or Stolen Packages
Grünwerk is not responsible for lost or stolen packages marked as delivered by the carrier.
If this happens, please contact your local carrier for assistance.
Contact Us
If you have any questions about shipping, feel free to contact us: